Subscribe for the the ManageMart software and check out all the CRM benefits for your field service business
The customer relationship management (CRM) feature has been designed by ManageMart to help business owners to improve their relationship with current customers, find and attract new clients, and help them to return their former customers. The client information management software includes a set of tools to collect, organize, and manage data. Thanks to the user-friendly interface of the program, ManageMart solution is very easy to use.
Below you will find more detailed information about this feature that you should read to find out what it is, how it works, why it will be helpful for you, how you can start using it, and more.
ManageMart intelligent software for small business and large companies includes a range of helpful features, and CRM is one of those tools that allow you to enjoy a range of advantages, including the following:
Let’s have a closer look at what tools and techniques are available within the feature. The following is the information that you can add to a customer profile:
You can either create records manually or import them from the (.CSV) format, Microsoft Outlook Contacts, and Google Contacts. Every section of the client profile can be changed at any time you want because you will be able to get access to the customer database whenever you need from any place thanks to the cloud-based system.
To add changes, you need to do the following:
If something goes wrong and you do not want to save changes, just click on the “Cancel” button.
Not only this information management system allows you to create and manage customer profile, but it also allows you to sort out different issues quickly to match the highest requirements related to any project.
How does it work?
When you receive a complaint from a client, it is important to understand the situation quickly and do necessary actions to sort the problem out. Thanks to the customer information software, you will get instant access to all the details related to your customers, their orders, payments, additional information, and more. This means that you will be able to sort issues quickly and effectively, which will contribute to your client satisfaction. Also, your employees will be able to manage problems effectively using the complaint management software.
You can subscribe for our 7 days free trial, which is enough to understand how it works and if it is something that you really need. You can go through the to read the detailed instructions on how this feature can be used and see examples.
Please note, that by subscribing for our software, you will be able to use not only the CRM feature but also other features and tools included in our product. If you are happy with the software, you can choose the optimal pricing plan. We offer flexible pricing and several packages for different business sizes.